WELCOME TO TAC SHOP TERMS AND CONDITIONS OF PURCHASE
These Terms and Conditions of Purchase (these “Terms and Conditions of Purchase”) sets forth your rights and responsibilities for working with The Alternative Copy Studio at https://thealternativecopy.com and its sub-domains and affiliated sites, as well as The Alternative Copy Studio / thealternativecopy pages and accounts on Facebook ®, Instagram ® and LinkedIn ®.
Please read both these Terms and my Privacy Policy carefully, which is incorporated into these Terms. This document constitutes a legally binding contract between Vanessa Grandesso dba The Alternative Copy Studio (“Company Name”) and other associated materials and sites linked hereto and operated or controlled by Vanessa Grandesso dba The Alternative Copy Studio (herein referred to as “Company”), and you regarding your purchase of online services, digital products, online content and business materials (herein referred to as the “Products” or “Services”).
The services shall be deemed to be incorporated herein by reference in addition to this website’s terms of use (the “Terms and Conditions”) and privacy policy (“Privacy Policy”). These Terms and Conditions of Purchase, the Terms and Conditions, and the Privacy Policy are collectively referred to herein as this “Agreement.” In the event of any conflict between these documents with respect to your purchase, these Terms and Conditions of Purchase shall prevail over the Terms and Conditions; and the Terms of Use shall prevail over the Privacy Policy. By purchasing my product and services, you (herein referred to as “Client”) agree to the following terms as a condition of your contract with me.
THE SECTION BELOW TITLED, “BINDING ARBITRATION” CONTAINS A BINDING ARBITRATION AGREEMENT. BECAUSE THIS SECTION AFFECTS YOUR LEGAL RIGHTS, WE ASK THAT YOU PLEASE READ THEM.
1. PRICES AND PAYMENT TERMS
The prices for the Products and Services shall be as stated at the time of purchase in The Alternative Copy Studio and as confirmed by your receipt of purchase.
Payment shall be made by credit or debit card or Paypal, where available.
Upon purchase, you will receive Contract details and Welcome Packet in the Order Confirmation email.
2. REFUND POLICY
We understand that there may be instances where clients may not be completely satisfied with the results. In such cases, we have established the following Refund Policy to address any concerns and ensure a fair resolution for both parties.
Initial Consultation and Assessment
Before starting any project, we offer an initial consultation and assessment to understand your needs and requirements. This is a critical step in ensuring that both parties are on the same page regarding expectations and deliverables. If you decide not to proceed with our services after the initial consultation, no charges will be incurred.
Refund Eligibility
To be eligible for a refund, you must express your dissatisfaction with the services provided by The Alternative Copy studio within 14 days of receiving the final deliverable. Refund requests should be sent to hello@thealternativecopy.com with the following information:
Your name and contact details
A detailed description of your dissatisfaction with the services provided
Any relevant documentation or correspondence to support your claim
Review Process
Upon receiving a refund request, The Alternative Copy Studio will review the claim and assess whether the dissatisfaction is due to factors within our control. We may also request additional information from you to better understand the issue.
Revision and Rectification
Before considering a refund, we will first attempt to rectify the issue by revising and improving the deliverables based on your feedback. We will work closely with you to address any concerns and ensure that the final product meets your expectations. This process may involve up to one round of major revisions and one round of minor refinements, as deemed necessary by both parties.
Refund Approval and Processing
If, after the revision and rectification process, you are still not satisfied with the services provided, we will consider your refund request. If approved, we will process the refund within 30 days of the approved date. A refund will be issued using the original payment method.
Refunds are granted at the sole discretion of The Alternative Copy Studio and we reserve the right to deny refund requests if we believe that the dissatisfaction is due to factors beyond our control or if the request is made in bad faith.
3. INTELLECTUAL PROPERTY
The Intellectual Property Property Policy of The Alternative Copy Studio aims to protect our creative work as well as the rights and interests of our clients.
Ownership of Intellectual Property
Upon full payment for the services provided, the intellectual property rights for the final deliverables, including but not limited to text, graphics, images, and any other created content (collectively the “Deliverables”), will be transferred to the client. The Alternative Copy Studio retains the right to use these Deliverables as part of our portfolio and for promotional purposes unless otherwise agreed upon in writing.
Licensing and Usage
The client is granted a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, modify and adapt the Deliverables for personal and commercial purposes, in accordance with the terms of the agreement. This license does not allow the client to resell, sublicense or otherwise transfer the Deliverables to any third parties without prior written consent from The Alternative Copy studio.
Third-Party Intellectual Property
The Alternative Copy Studio respects the intellectual property rights of others and will not knowingly use any copyrighted, trademarked, or otherwise protected materials without proper authorization. The client is responsible for obtaining all necessary permissions and licenses for any third-party intellectual property included in the project.
Client Responsibilities
The client agrees to provide accurate information regarding any intellectual property owned by them or licensed by third parties. The client also agrees to indemnify and hold harmless The Alternative Copy Studio from any claims, damages, or expenses arising from the use of intellectual property provided by the client that infringes upon the rights of others.
Confidentiality
The Alternative Copy Studio agrees to treat any sensitive or confidential information provided by the client with the utmost care and discretion. We will not disclose, share, or use this information for any purpose other than the completion of the project, unless required by law or authorized by the client in writing.
4. THIRD-PARTY MATERIALS AND WEBSITES
The Alternative Copy Studio may provide links to third-party materials and websites as a convenience to you. These links are provided solely as a convenience to you and not as an endorsement by The Alternative Copy Studio of the contents on such third-party sites, and we expressly disclaim any representations regarding the content or accuracy of materials on such third-party websites. You acknowledge and agree that The Alternative Copy Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or products available on or through any such linked site.
You agree that it is your responsibility to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, etc., or other content available through such third-party sites. You agree that you will be responsible for all payment and other obligations associated with your use of any and all third-party materials and websites. You further agree that you will not use any third-party materials and websites in a manner that would infringe or violate the rights of any other party and that The Alternative Copy Studio will not be liable for your improper use of third-party materials and websites.
Any affiliate links that are linked on the site will be clearly marked; however, we encourage you to reach out with any questions you may have regarding affiliate links. The Alternative Copy Studio's marks (whether or not registered) may not be used for any reason without written permission. You agree not to register, operate, or lease any domain with a confusingly similar name to any such mark without permission from The Alternative Copy Studio.
5. REPRESENTATIONS AND WARRANTIES
The Products and Services provided by The Alternative Copy Studio are offered on an "as is" and "as available" basis. We expressly disclaim all warranties, including, but not limited to, warranties of title, merchantability, non-infringement of third parties' rights, and fitness for a particular purpose and any warranties arising from a course of dealing, course of performance, or usage of trade in connection with the Products and Services. We have taken reasonable efforts to ensure that we accurately represent our services and their ability to help you grow your business. However, The Alternative Copy Studio does not guarantee that you will achieve any specific results or earn any money using any of our products, ideas, tools, strategies, or recommendations, and nothing on our websites or in our products is a promise or guarantee to you of future earnings.
You expressly agree that your use or inability to use the Products and Services is at your sole risk. By purchasing our Products and Services, you accept, agree, and understand that you are fully responsible for your progress and results from your participation and that we offer no representations, warranties, or guarantees (expressed or implied) regarding your earnings, business profits, marketing performance, audience growth, or results of any kind. You alone are responsible for your actions and business, which are dependent on personal factors including, but not necessarily limited to, your skill, knowledge, ability, dedication, business savvy, network, and financial situation, to name just a few. You also understand that any testimonials or endorsements by our customers or audience represented in our products, programs, websites, content, landing pages, sales pages, or offerings have not been scientifically evaluated by us, and the results experienced by individuals may vary significantly. Any statements outlined in our products, websites, programs, content, and offerings are simply our opinions and thus are not guarantees or promises of actual performance.
B) LIMITATION OF LIABILITY. In connection with any warranty, contract, or common law tort claims:
(i) The Alternative Copy Studio, its owner, officers, directors, employees, affiliates, contractors, licensors, successors, or assigns shall not be liable for any indirect, consequential, incidental, special, exemplary, or punitive damages arising from or out of your use of the Products and Services or purchases hereunder; and
(ii) your direct damages shall be limited to the fees you paid for the applicable product or service. Because some countries or jurisdictions do not allow the exclusion of certain warranties, some of the above limitations on warranties in this section may not apply to you.
6. ADDITIONAL TERMS AND CONDITIONS
GOVERNING LAW
The Parties have entered into this Agreement in Dubai and agree that the validity, interpretation, and legal effect of this Agreement, as well as all disputes arising out of the Agreement shall be determined in accordance with the laws of Dubai UAE, without regard to conflicts of law principles that would dictate the application of the law of a different jurisdiction. In the event of any action or proceeding arising out of, relating to, or concerning this Agreement, or litigation arising from the terms and conditions of this agreement, including, without limitation, any claim of breach of contract, shall be determined in accordance with the laws of Dubai UAE, and that venue of any action will be located in the appropriate court within Dubai UAE.
EXCLUSION
We reserve the right to exclude, refuse access, or refund a purchaser if we feel for whatever reason, in our sole and exclusive discretion, it is not in the best interest of the company to share the program materials or content with the "Client" or purchaser. We do not otherwise discriminate based on race, ethnicity, gender, sexuality, or creed. We can enact this exclusion at any time based on our discretion and will not withhold funds if the "Client's" access has been prohibited, as a full refund will be issued where enacted. By signing or consenting to this Agreement, the purchaser expressly agrees to these terms.
BINDING EFFECT
This Agreement shall be binding upon, is for the sole benefit of the Parties hereto, and inure to the benefit of the successors, executors, heirs, representatives, administrators, and permitted assigns of the parties. The Parties have no right to assign this Agreement, by operation of law or otherwise.
TERMINATION
The Alternative Copy Studio is committed to providing all customers with a positive experience. If you fail, or The Alternative Copy Studio suspects that you have failed, to comply with any of the provisions of this Agreement, The Alternative Copy Studio, in its sole discretion and on notice to you, may: (a) limit, suspend, or terminate your access to the Products and/or your participation in the program without refund; and/or (b) terminate this Agreement. Your obligations to The Alternative Copy Studio under this Agreement will survive expiration or termination of this Agreement for any reason.
MODIFICATIONS AND AMENDMENTS
The Alternative Copy Studio reserves the right at any time to modify this Agreement and to impose new or additional terms or conditions on your access and use of the Products and Services. Such modifications and additional terms and conditions shall be effective immediately and incorporated into this Agreement. Your continued use of the Products and Services will be deemed your acceptance thereof. The changes may be listed in an area accessible to you on The Alternative Copy Studio's website or you may be notified by either e-mail or postal mail. If you have any questions, please contact us directly at hello@thealternativecopy.com.
INDEMNIFICATION
To the extent permitted by applicable laws, both Parties agree to defend, indemnify, and hold harmless the respective party, its owner, officers, directors, employees, affiliates, contractors, licensors, successors, or assigns from and against any and all liabilities and expenses whatsoever — including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys' fees, and disbursements — which any of them may incur or become obligated to pay arising out of or resulting from a breach of this Agreement.
BINDING ARBITRATION
ALL CLAIMS AND DISPUTES ARISING OUT OF OR RELATING TO THIS AGREEMENT ARE TO BE SETTLED BY BINDING ARBITRATION IN DUBAI UAE, OR ANOTHER LOCATION MUTUALLY AGREEABLE TO THE PARTIES. ANY ARBITRATION AWARD MAY BE CONFIRMED IN A COURT OF COMPETENT JURISDICTION.
EQUITABLE RELIEF
You acknowledge and agree that in the event of a breach or threatened violation of The Alternative Copy Studio's intellectual property rights and confidential and proprietary information by you, The Alternative Copy Studio will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce this Agreement. The Alternative Copy Studio may, without waiving any other remedies under this Agreement, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the Arbitration referenced above. You consent to the personal and subject matter jurisdiction of the federal and state courts in Dubai for purposes of any such action by The Alternative Copy Studio.
COMPLIANCE WITH LAW
The parties shall comply with all applicable laws in performing this agreement. Whenever there is any conflict between any provision of this Agreement and any law, the law shall prevail.
NO WAIVER
If the Parties choose to waive one provision of this agreement, that does not mean that any other provision is also waived. The party against whom a waiver is sought to be effective must have signed a waiver in writing.
ENTIRE AGREEMENT
This Agreement constitutes the entire understanding and agreement of the Parties with respect to its subject matter and supersedes all prior and contemporaneous understandings, agreements, inducements or conditions, express or implied, written or oral, between the parties. This agreement expressly supersedes any and all prior written and/or oral agreements, and the terms and conditions of this agreement cannot be modified without the express written consent of both parties. The terms and conditions of this Agreement shall be binding upon the parties, their personal representatives, successors and assigns, and may not be assigned to any third party beneficiary.
